Management Information Systems (MIS)
It is important to note that a management information system should not only indicate the status of a business’s conditions, but also indicate why the conditions are improving or deteriorating. For example, an MIS should report performance relative to cost and profitable or unprofitable projects, while identifying individual accountability – both current and past. This can be done only if such reports are based on constantly updated information accessible to those in authority who are responsible for assessing and assuring it is used for timely decision-making.

Examples of the broad scope and varied contexts of MISs are:

• Decision Support Systems
• Enterprise Resource Planning (ERP)
• Supply Chain Management
• Customer Relationship Management (CRM)
• Project Management
• Executive Information Systems (EIS)

The term MIS and “information system” are often confused. Information systems, by themselves, are differentiated from the decision-making process. Of course, the data within them may facilitate the decision-making process.

Business Process Automation (BPA)
BPA is a type of software or systemized method that takes difficult, redundant or otherwise complex tasks and simplifies them into a streamlined, hands-free process. In plain English, that means BPA uses less technology to get the same job done, making your operations a lot less complicated and a lot more efficient. The goal of BPA is to save businesses time and money by completing tedious tasks automatically, which then increases productivity by allowing your employees to focus on their core areas of talent.

The following are some business procedures that Acrossys has helped automate and streamline:

• Collaboration : When new clients sign on, a project is created from a template that has all of the company’s standard kickoff milestones and tasks. These include pinging the sales rep to upload the signed contract for the entire team to view, the billing department to create the first invoice, and the account manager to schedule a kickoff call and fill out a series of client intake documents that are then shared with the rest of the account team.
• Automatic updates :  When changes are made to an existing client’s contract (e.g., a change to their budget, a new service add-on), there is a notepad the account manager updates; that update is automatically emailed to all relevant parties (mainly billing) to alert them of the change.
• Document management :  When clients upload documents they want to share with the company (e.g., photos, documents), their account team is notified by email and can log in to download them, attach them to upcoming tasks and more.
• Company intranet : When employees log in, the default page is the company Intranet. There, employees can get status updates from other employees, read company sales updates and forecasts, view the company calendar and upcoming events, etc. From the Intranet, they can also request PTO/vacation (which is, then, automatically sent to HR for approval), go to the company policies/handbook online and more.